Customer Centricity

A blog exploring founder journeys and customer centricity

Customer Centricity – Pricing Power and the Potential from Serving Your Most Valuable Customers

Customer centricity results in faster growth and greater profitability. This is true for startups and larger companies like Spotify.

Mr Yum - Customers Centricity and Building a Platform

Discover how Mr Yum maintains its customer centricity as the business scales and my thoughts on the potential of their recent acquisition.

How to build and scale a customer-first product

This is a repost of the original article I wrote with Startmate.

Why Customer Centricity Gives Startups a Competitive Advantage

This is a repost of the original article I wrote with Startmate

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Melbourne Australia